Saray And Valley
Saray And Valley

Terms and Conditions

TERMS AND CONDITIONS FOR SARAY AND VALLEY BUYERS 


Effective Date: [1: 12:2024]

Welcome to Saray and Valley. These Terms and Conditions govern your use of our website, services, and purchase of our products. By accessing or using our services, you agree to comply with these Terms and Conditions.


Products and Availability

All products are subject to availability.

Product descriptions and images are for illustrative purposes only. While we strive for accuracy, there may be slight variations in color and details.

We reserve the right to modify or discontinue products without notice.


Pricing and Payments

All prices are listed in INR/USD/other currency as applicable.

Prices include applicable taxes but exclude shipping costs, which will be calculated at checkout.


Payments are accepted via credit card, debit card, UPI and PayPal.


Shipping and Delivery

Orders are shipped within 2 to 3 business days of confirmation.

Delivery timelines may vary based on location.

Customers are responsible for customs duties or taxes applicable in their country.


Returns and Exchanges

Returns and exchanges are accepted within 14 days of delivery for unworn and unused items with original tags and packaging.


Refunds will be processed to the original payment method. Shipping costs are non-refundable.


Customised or sale items are not eligible for returns or exchanges.


Intellectual Property

All designs, logos, and content on the Saray and Valley platform are owned by us or licensed to us. Unauthorized use is prohibited.


Customer Accounts

Customers may be required to create an account to make purchases.

You are responsible for maintaining the confidentiality of your account credentials.


 Limitation of Liability

Saray and Valley shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.


 Governing Law

These Terms are governed by the laws of India. Disputes will be resolved exclusively in courts located in state of Karnataka.


Amendments

Saray and Valley reserves the right to update these Terms and Conditions at any time. Updates will be posted on our website and effective immediately.


12. Contact Information

For any inquiries, please contact:
Email: info@sarayandvalley.com

Thank you for choosing Saray and Valley for your luxury fashion needs.

Return and Refund Policy

Return and refunds policy of SAV


  • Terms of return (An item that needs to be returned or exchanged should be done so in 1 week from purchase with all the tags and labels in place. Items purchased in sale cannot be returned or exchanged)
  • State of return (Garment should be unworn)
  • Reason for return (Damaged or wrong product)
  • Process for return (Kindly reach out to us on our customer service number to return the item in no less than a week, anytime after that will not be accepted)
  • Process of refund (Refund will be transferred to your account registered with us)
  • Contact details: info@sarayand valley.com


Copyright © 2025 Saray And Valley - All Rights Reserved.

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